CIBH - Community of Intersectoral Belgian Healthcare

The mission of CIBH is to build bridges between decisionmakers
within the pharmaceutical industry and service providers in healthcare!


La ferme du Grand Marcha
Rue commune 1
6230 Pont-à-Celles

18h30 : Welcome drink

19h00 : Congress

20h35 : Walking Dinner

Nombre de places disponibles : 70
Prix Membre : 0€
Prix Non Membre : 250€

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Patient centric approach through customer journey


Jean-Charles FIGONI


Who is Jean-Charles Figoni?

  • Co-Founder & CEOCo-Founder & CEO

    iDKLIC a STRATACACHE company · Temps partieliDKLIC a STRATACACHE company · Temps partielmars 2006 - aujourd'hui · 16 ans 3 moismars 2006 - aujourd'hui · 16 ans 3 moisBrussels Area, BelgiumBrussels Area, Belgium
  • iDklic is a digital omni channel solution provider specialized in retail pharmacy.

    • We are assisting brands and retailers in developing and designing connected POS environments to revolutionize the customer experience !

      Our goal is to create engaging 360° digital customer experience and modernize the pharmacy retail industry with our digital and cutting edge technologies.

      With our roots in the heart of Europe, iDklic accompanies everyday more than 1,250 pharmacies and healthcare professionals across Belgium, Luxembourg, Ireland and France.

      We have more than 13 years of experience in the retail pharmacy sector, we've seen the health and wellness industry undergoing significant change. The pharma industry is under increasing financial strain, and that's where we come in by providing solutions to these problems.

      iDklic aspires on delivering creative and emotionally engaging experiences with a clear sense of purpose in the pharmacy retail for healthcare professionals and patients.

Prof. Claude Boffa

Professeur Honoraire de l’Université , Sales and Distribution Management, Solvay Brussels School

Who is Prof. Claude Boffa?

Since 1992: Partner and founder of Coach Europe s.a., a consulting and training company in strategy and marketing and, as such, consultant for numerous research missions in strategic and operational marketing as well as in marketing of public companies.

Since 1992: Lecturer at the Solvay Brussels School of Economics & Management, ULB in Brussels and Vietnam and at the ICHEC Brussels.

Honorary Professor in Retail and Distribution Management at the Université Libre de Bruxelles

Past-President of the Solvay Brussels School of Economics & Management Alumni (Union of Solvay Commercial Engineers)

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Registration available until 27/10/2022